Cookie Policy

Effective Date: 3rd April 2025

At 37x.com, we use cookies and similar technologies to improve your experience, analyze website traffic, deliver customer support, and provide secure access to our platform. This Cookie Policy explains what cookies are, how we use them, and how you can manage them through your browser.

1. What Are Cookies?

Cookies are small text files stored on your device by websites you visit. They help websites function properly, remember your preferences, and gather insights about user behaviour to enhance performance and services.

2. How We Use Cookies

We use cookies on both our marketing site (37x.com) and app platform (app.37x.com) for the following purposes:

  • Website Functionality – to ensure smooth navigation and basic operations
  • Authentication – to log users in and manage secure sessions within our app (via Clerk.com)
  • Analytics – to understand how users engage with our content
  • Customer Support – to enable chat and interaction features through Intercom
  • Performance Insights – to improve usability via session tracking tools

3. Types of Cookies We Use

Cookie Types & Descriptions

‍Essential Cookies

‍Required for the operation of the site and app, such as logging in and navigation

‍Analytics Cookies

‍Provide data on how users interact with our content to help improve the site

‍Functionality Cookies

‍Enable enhanced features such as remembering your preferences

‍Support Cookies

‍Power real-time customer support and visitor identification

4. Third-Party Cookies We Use

We work with the following third-party services, which may set cookies on your device:

  • Google Analytics
    Used to collect data about site usage, such as pages visited and time spent on site.
    Google Privacy Policy
  • Intercom
    Enables live chat, support conversations, and user engagement tracking.
    Intercom Privacy Policy
  • Clerk.com
    Manages user authentication, signups, logins, and secure session handling within app.37x.com.
    Clerk Privacy Policy
  • Mouseflow
    Records sessions, clicks, and scrolls to help us improve UX and design.
    Mouseflow Privacy Policy
  • Webflow
    Hosts our marketing site and may set cookies necessary for layout and functionality.
    Webflow Privacy Policy

5. Managing Cookies

You can control and delete cookies using your browser settings. Most browsers allow you to:

  • View which cookies are stored
  • Delete existing cookies
  • Block cookies from specific sites
  • Set preferences for all websites you visit

Please note that disabling essential cookies may impact your ability to use certain features of our website or app.

6. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our services or legal obligations. When we do, we will revise the “Effective Date” at the top of this page.

7. Contact Us

If you have any questions about our use of cookies, please contact us via email at help@37x.com

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