Privacy Policy

Effective Date: 3rd April 2025

At 37x.com, we are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR), where applicable.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or services.

1. Who We Are

37x.com is operated by [Insert Company Name & Registered Address Here].
For the purposes of the GDPR, we are the “data controller” of your personal data.

If you have questions about how we handle your data, please contact us at:
Email: help@37x.com

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity and Contact Information – name, email address, company name, username.
  • Account and Transaction Information – login credentials, payment and billing details.
  • Usage Data – information about how you use our platform, including IP address, browser type, device information, referring URLs, and interaction logs.
  • Marketing Preferences – your opt-in status and communication preferences.
  • Cookies and Tracking Data – for analytics, site functionality, and advertising.

3. Legal Bases for Processing

We only process your personal data when we have a lawful basis to do so. These include:

  • Consent – when you explicitly agree to receive marketing emails or non-essential cookies.
  • Contractual necessity – to provide our services, manage your account, and process payments.
  • Legal obligation – for compliance with applicable laws and regulations.
  • Legitimate interests – for improving our platform, preventing fraud, and maintaining security (we ensure your rights and interests do not override our legitimate interests).

4. How We Use Your Data

We use your data to:

  • Register your account and provide access to our services
  • Process transactions and payouts
  • Respond to inquiries or support requests
  • Monitor and improve our website and services
  • Send important updates or newsletters (only with consent)
  • Prevent fraud and ensure platform security

5. Data Sharing and Third Parties

We do not sell your personal data. We may share your data with:

  • Service providers (e.g., cloud hosting, payment processors, analytics tools)
  • Professional advisors (e.g., lawyers, accountants)
  • Authorities if required by law
  • Successors in the event of a business transfer or merger

All third parties are contractually bound to protect your data and use it only for agreed purposes.

6. International Data Transfers

Where your data is transferred outside the UK or EEA (e.g., to a cloud service provider), we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions from the UK or EU
  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules (BCRs)

You may request a copy of these safeguards by contacting us.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, including to satisfy legal, tax, or reporting requirements. When data is no longer needed, it is securely deleted or anonymised.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Access – request a copy of your data
  • Rectification – correct inaccurate or incomplete data
  • Erasure – request deletion of your data
  • Restriction – limit processing of your data
  • Data Portability – receive your data in a commonly used format
  • Object – object to data processing based on legitimate interests
  • Withdraw Consent – at any time, where consent is the basis for processing
  • Lodge a Complaint – with the UK’s Information Commissioner’s Office (ICO) or your local supervisory authority

To exercise any of these rights, please email help@37x.com.

9. Cookies and Similar Technologies

We use cookies to improve site performance, enhance user experience, and deliver relevant content. You can control cookie preferences via our Cookie Banner or your browser settings. See our Cookie Policy for more detail.

10. Security Measures

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include encryption, firewalls, access controls, and regular security assessments.

11. Third-Party Links

Our platform may contain links to external sites. We are not responsible for the privacy practices of such sites. Please read their privacy policies before submitting any personal data.

12. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “Effective Date” and notify you of significant changes where appropriate.

13. Contact

If you have any questions about this Privacy Policy or your personal data, please contact:

Data Protection Officer (DPO)

Name: Adam Sturrock
Email: help@37x.com

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